Privacy Policy
Last updated: April 27, 2026
SwyftTrust ("we", "our", or "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and banking services.
1. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Full name, email address, phone number, date of birth, government‑issued ID, tax identification number, and proof of address.
- Financial Information: Bank account details, transaction history, income, credit/debit card numbers, and investment holdings.
- Technical Data: IP address, browser type, operating system, device identifiers, and usage logs when you access our platform.
- Verification Data: KYC (Know Your Customer) documents, biometric data for identity verification, and video selfies where required by regulation.
2. How We Use Your Information
We process your personal data for the following purposes:
- To open, maintain, and administer your SwyftTrust accounts.
- To process transactions, including cross‑border transfers, currency exchanges, and loan disbursements.
- To comply with legal and regulatory obligations (AML, KYC, sanctions screening).
- To detect and prevent fraud, money laundering, and other financial crimes.
- To communicate with you about your account, updates, security alerts, and promotional offers (with your consent where required).
- To improve our services through analytics and user behaviour research.
3. Data Security
We implement bank‑grade security measures, including:
- 256‑bit AES encryption for data at rest and in transit.
- Multi‑factor authentication (MFA) and Wallet PIN protection.
- Continuous AI‑powered fraud monitoring and anomaly detection.
- Regular penetration testing and third‑party security audits.
- Strict access controls and background checks for all employees.
While we strive to protect your data, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and enable all available security features.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze site traffic, and personalize content. Cookies are small text files stored on your device.
- Essential Cookies: Required for basic site functionality and secure login.
- Analytics Cookies: Help us understand how you interact with our website.
- Advertising Cookies: Used to deliver relevant offers (you may opt out).
You can manage cookie preferences through your browser settings. Blocking essential cookies may affect your ability to use certain features.
5. Sharing Your Information
We do not sell your personal data. We may share your information with:
- Regulatory Authorities: As required by law, court order, or government request.
- Service Providers: Trusted partners who perform functions on our behalf (e.g., payment processing, cloud hosting, identity verification). They are contractually bound to protect your data.
- Financial Institutions: When necessary to complete a transfer or transaction you've requested.
- Professional Advisors: Auditors, legal counsel, and compliance consultants bound by confidentiality.
6. International Data Transfers
As a global bank, your data may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that adequate safeguards (e.g., Standard Contractual Clauses, Binding Corporate Rules) are in place.
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When your data is no longer needed, we securely delete or anonymize it.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete data.
- Request deletion of your data ("right to be forgotten"), subject to legal retention requirements.
- Restrict or object to certain types of processing.
- Data portability — receive a copy of your data in a structured, machine‑readable format.
- Withdraw consent at any time where processing is based on consent.
To exercise these rights, contact us at privacy@swyfttrust.com. We will respond within 30 days.
9. Children's Privacy
SwyftTrust services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children without verifiable parental consent.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or a prominent notice on our website. The "Last updated" date at the top of this page will be revised accordingly.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact our Data Protection Officer:
- Email: privacy@swyfttrust.com
- Phone: +33 1 84 80 85 00
- Mail: Data Protection Officer, SwyftTrust, 29 bis rue d'Astorg, 75008 Paris, France